For over 20 years Star Property Management (“SPM”) has been at the forefront of innovation in cleaning services across Melbourne and Regional Victoria.
We constantly outperform our competitors by engaging the right people and the right processes. We implement the right innovative solutions and practices to deliver the highest quality outcomes for our clients.
In fact SPM consistently achieve scores between 99-100% from Cogent Audit Systems, an independent Government contracted Audit company specifically for health and education facilities. This is in contrast to the average national Acceptable Quality Limit (“AQL”) of 85-90%.
As professional cleaners, our job isn’t just about getting one-off results that our clients will enjoy; it’s about ensuring that our long-term results are consistently outstanding and that we continually deliver all of our services exceeding the expectations of our clients.
To ensure this consistency we employ and train our own cleaning staff – we do not sub-contract.
Delivering Measurable Results
We have set Star Property Management apart devising cleaning systems and a business philosophy to ensure your satisfaction.
- Our commitment to developing and continually improve quality management.
- Our consistency in quality assurance, continual review of practices and processes.
- Our internal quality audits, regular inspection of service implementation and tracking preventative actions.
- Working to strict ISO AS/NZs 9001/2000 standards.
Star Property Management is accredited to ISO 9001 Quality Management System, ISO14001 Environmental Management System and AS 4801 Occupational Health and Safety.